Posts

Posts

  • 1-10 of 10
  • oldhippie
    Ethernet switch ACN protocol7
    Topic posted February 10, 2014 by oldhippieNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Ethernet switch ACN protocol
    Personal Computer:
    Panasonic CF 50
    Shure Hardware:
    ULXD
    Description:

    Having a terrible time getting a ethernet switch that will work reliably with wireless workbench 6 and 8 ULXD receivers.

    Is there any way to tell if the ACN protocol would be supported if the switch doesn't specifically say so? We are trying to use Cisco SG 200 series managed switches. Will work ocasionally but won't stay connected.  Network is known good as it's used constantly for our station's automation.

    All of the receivers have the latest firmware in them, are set to static IPs and are given unique IDs.

    Thanks in advance.

     

     

  • glparke
    WWB 6.8.1 changes device ID's on receivers?7
    Topic posted January 16, 2014 by glparkeCompetent, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    WWB 6.8.1 changes device ID's on receivers?
    Personal Computer:
    Dell Windows 7
    Shure Hardware:
    UHFR
    Firmware 1.7.0
    Description:

    I have 20 UHFR systems at our theatre and I am getting some new ULXD's in, so we wanted to reaarange our receivers by frequency group and put the ULXD's (which are still coming) as devices 1 - 3. We redid the device ID's in the receivers manually, and I had setup a new file to load (based off of a previous show but with new frequencies and the ULXD's in the file) with device ID's where I wanted them , but when I opened the file, it sent out a new device ID to alot of my receivers and messed everything up. IThe only way we found to correct that was to redo the device ID's again, and now I have to manually redo all my new frequencies and save a new file.

    On deploy, why is workbench sending out a new device ID to a system? is it IP based, MAC address based ? What does it use?

    Thanks

    Gary Parke

     

  • Dominik Althaus
    WWB6.8.1 connection lost with Mac OS X 10.9.16
    Topic posted January 22, 2014 by Dominik AlthausNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    WWB6.8.1 connection lost with Mac OS X 10.9.1
    Personal Computer:
    Apple MacBook Pro 15-inch; OS X 10.9.1; 64bit; Wired Ethernet)
    Shure Hardware:
    5x UR4D 1.166.0
    Description:

    1. I'm connecting without any problems to the receivers through a router giving DHCP.
     Whenever I change the window eg minimize it or open another programm I have lost the connection to the receivers. Only possibility is to reload the show or restart WWB.
    Are there any ideas to solve this problem?

    2. The channel strip settings for Gain/Sensitivity are changing. Sometimes I can see Sensitivity and then it gets lost again. With remove/add it works fine again for some time

  • bsaudio
    WWB Default Folder3
    Topic posted January 17, 2014 by bsaudioCompetent, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    WWB Default Folder
    Personal Computer:
    Mac OS X 10.9.1
    Description:

    Hi Sam & Co -

    Is it possible to change the default folder for saving all show file info?

    Please advise.

     

    Thanks

    Brian

    BBVD

  • Andy Porter
    Can't upgrade firmware on UR4D receivers2
    Topic posted January 4, 2014 by Andy PorterNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Can't upgrade firmware on UR4D receivers
    Personal Computer:
    HP Envy 4, Windows 8 64-bit, wired ethernet
    Shure Hardware:
    UR4D, just 1 right now but running a show with 11 of these units this week and would like this to work
    Description:

    I have the latest version of WWB6 installed, and it opens just fine.  I also noticed that the software sees my UR4D receiver so I know my network is good.  my problem is that I can't install WWB5 in order to upgrade the firmware on my unit, my computer just won't open the installer for WWB5.  So as far as I can tell i'm stuck here. Help please

  • Maarten Mees
    2 PC's in one set-up with WWB61
    Topic posted August 29, 2014 by Maarten MeesNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    2 PC's in one set-up with WWB6
    Description:

    Can I use a second PC with WWB 6, on the same network, just to monitor the UHF set-up, for instance, on a different location?

     

    Maarten

  • Frederik Rosenkjær
    ULXD firmware 1.4.8 - where to find?1
    Topic posted January 16, 2014 by Frederik RosenkjærNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    ULXD firmware 1.4.8 - where to find?
    Personal Computer:
    Sony Vaio
    Shure Hardware:
    ULXD4Q
    Description:

    The version history page on the shure.eu website says that the latest ULXD4Q firmware is 1.4.8 (released in either december or september, depending on whether the site is using the mildly retarded European date format, or the rabidly insane US one) but Wireless Workbench 6 Beta only finds v.1.3.6?

    Where/how can I find v1.4.8?

  • Joel Buslewicz
    RF Scanner
    Topic posted July 24, 2014 by Joel BuslewiczNovice, tagged how-to, WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    RF Scanner
    Personal Computer:
    MacBook Pro 2.9GHz Intel Core i7
    8 GB 1600 MHz DDR3
    OS X 10.9.4
    Shure Hardware:
    Shure ULD-D
    Sennheiser G3 300 IEM
    Description:

    I apologize if this is addressed elsewhere.  I am looking to streamline my wireless setup at the beginning of shows.  I use Wireless Workbench to set up my ULX-D, but I would like to take care of my Sennheiser IEM's as well.  

     

    The problem is the frequency range of my mic's and my IEM's are different, so I cannot use the mic receiver to do the scans for the IEM's.

    I would like to get a dedicated RF scanner that would scan the entire range I need, just looking for ideas; looking at PCR-1000 at the moment.

    The next issue is if/when I get said RF scanner, will WW be able to use it to do the scan, import the results. and automatically set up all my devices, Sennheisers included.

    Thanks for any help....

     

     

  • dtmmedia
    Support for RF Explorer5.0
    Topic posted June 17, 2014 by dtmmediaNovice, tagged WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Support for RF Explorer
    Description:

    Does anyone know if there are plans to integrate support for performing live scans using the RF explorer devices?

  • Douglas Totel
    Wireless Workbench 6 Communications with ULXD and Axient
    Topic posted January 2, 2014 by Douglas TotelNovice, tagged WWB 6.8.0.40, WWB 6.8.1 in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Wireless Workbench 6 Communications with ULXD and Axient
    Personal Computer:
    PC, Windows 7 or 8
    Shure Hardware:
    ULXD4, ULXD4D, and ULXD4Q Receivers; Axient AXT400 Receiver and AXT600 Spectrum Manager, AXT610 Showlink Access point, AXT630 Antenna Distribution System, AXT900 Rack Charging Station
    Description:

    Wireless Workbench 6 Communications Information

    Applicable Equipment:  ULXD and Axient Wireless Products

    Wireless Workbench requires multicasting be enabled to be able communicate with ULXD and Axient wireless products.  The communications uses the “ACN” (Architecture for Control Networks) protocol.  Wireless Workbench software uses this protocol for finding and communicating with the receivers. 

    If communications anomalies are being experienced, especially where the ULXD receivers and the computer hosting Wireless Workbench 6 are connected to a corporate managed switch, it is likely that the switch is configured to block some or all multicast traffic.  Here is the information that is needed to open up a managed switch.

     The ACN (Architecture for Control Networks) protocol uses the following multicast addresses:

     239.255.255.253, SLP multicast address

    239.255.254.253, supplemental SLP discovery

    239.192.x.x – 239.195.x.x  (Netmask 255.252.0.0), SDT session, dynamically generated based on host IP and MAC address.

    Ethernet switches that are not managed will normally pass multicast traffic without any issues.   

© 2009-2014 Shure Incorporated All rights reserved.
  • Privacy
  • Powered by RightNow