Posts

Posts

  • Gino Sigismondi
    PLEASE READ!!! Support options for other Shure products15.0
    Topic posted November 3, 2014 by Gino SigismondiProficient in Microflex Wireless > All Questions & Answers Topics public
    Title:
    PLEASE READ!!! Support options for other Shure products
    Description:

    Note that the Microflex Wireless forum is for discussions related to the Microflex Wireless (MXW) product line only. In order to provide the best experience for MXW users, please refrain from posting topics regarding other Shure products. For questions or assistance, we have the following support options:

    1. Visit our interactive FAQ at www.shure.com/faq. This searchable interface houses answers to thousands of previously asked questions across the entire Shure product line.

    2. If you can't find a solution in the FAQ, submit an inquiry here. Inquiries are typically answered within 24 hours. 

    3. Call our Applications Engineering team at 800-516-2525, option 1, Monday through Friday, 8 AM to 4:30 PM, Central time. 

  • Sam Drazin
    Shure Applications Engineering scan file collection5.0
    Topic posted September 15, 2012 by Sam DrazinExpert in Wireless Workbench > All Scan File Topics public
    Title:
    Shure Applications Engineering scan file collection
    Description:

    FYI: Shure Applications Engineering has already begun collecting scan files from Shure Wireless users around the world. Find those scans here:

    http://shure.custhelp.com/app/answers/detail/a_id/4507

  • Sam Drazin
    Wireless Workbench 6 - Quick Start Guide33.0
    Topic posted August 4, 2014 by Sam DrazinExpert, tagged how-to in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Wireless Workbench 6 - Quick Start Guide
    Description:

    New to Wireless Workbench 6?  Need some assistance networking your Shure devices?

     

    Check out the Wireless Workbench 6 Quick Start Guide! (updated for version 6.12)

     

    This document will walk through the essential steps to get you up and running with WWB6 and your Shure wireless system, including:

    • Downloading the software
    • Configuring your network and computer to connect to devices
    • Performing RF Scan
    • Performing basic Frequency Coordination
    • Deploying frequencies to channels

     

    Want to see additional topics covered in this guide?  Let us know in the comments below.

  • Sam Drazin
    Wireless Workbench 6 Support Options2.0
    Topic posted October 25, 2012 by Sam DrazinExpert in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Wireless Workbench 6 Support Options
    Description:

    Shure has several support options available to users of Wireless Workbench 6. Posting to this forum is the preferred method, since other WWB6 users may benefit from the answers to your questions.

    1. Post your question to this forum. Shure has several qualified individuals monitoring this forum. Response from a Shure representative can be expected within 48 hours.
    2. Phone support. For more immediate assistance, please contact your region-specific support group as specified below:
    3. Web. Search "Wireless Workbench 6" at www.shure.com/faq.
  • Sam Drazin
    WWB6 Translation Beta - now available!
    Topic posted June 26, 2017 by Sam DrazinExpert in Wireless Workbench > All Questions & Answers Topics public
    Title:
    WWB6 Translation Beta - now available!
    Description:

    A translated version of WWB6 is now available for public beta!  This updated version now supports the following languages:

    • Simplified Chinese
    • Japanese
    • Korean
    • German
    • Spanish
    • Italian
    • French
    • Brazilian (Portuguese)
    • Russian
    • English

    For more information or to download this beta version, log in to the forum and go to the WWB6 Translations Beta page.

  • Gino Sigismondi
    MXW Configuration Tool
    Topic posted January 21, 2014 by Gino SigismondiProficient in Microflex Wireless > All Questions & Answers Topics public
    Title:
    MXW Configuration Tool
    Personal Computer:
    Apple Macbook Pro 15-inch, OSX 10.7.5, 64 bit, Wired Ethernet
    Description:

    Hi everyone,

    Brian Christ, from our rep firm Audio Biz, created this handy spreadsheet for configuring an MXW system. Simply tell it how many of each type of mic you need, answer a few simple questions, and it gives you a complete parts list with MSRP. 

    Please note: the output of this spreadsheet is not guaranteed by Shure or Audio Biz, but is provided for convenience only. Always double-check the results, and if you have any questions, please contact Systems Support at 847-600-8541 or systemssupport@shure.com. 

  • glasstronomic
    IR Sync Device At WWB6 Control Computer Location25.0
    Topic posted February 17, 2014 by glasstronomicBeginner in Wireless Workbench > All Feature Request Topics public
    Title:
    IR Sync Device At WWB6 Control Computer Location
    Personal Computer:
    Win7 Pro
    Shure Hardware:
    UR
    Axient
    PSM1000
    PSM900
    Description:

    I do many shows where the RF racks are located far away from my WWB6 control computer or buried under the stage.

    I would pay fairly big $ for an IR device that could connect to my computer via USB and allow me to sync devices to my WWB6 settings at my computer's location.

    It would be even better if WWB6 could provide this function through off-the-shelf IR com peripherals, provided that their IR wavelength is compatible with Shure devices, of course.

  • Reid Wall
    Multi Select or "shared Properties"15.0
    Topic posted September 5, 2014 by Reid WallBeginner in Wireless Workbench > All Feature Request Topics public
    Title:
    Multi Select or "shared Properties"
    Personal Computer:
    MAC OS 10.9.4
    Shure Hardware:
    PT10T, ULXD4Q, UR4D
    Description:

    MAC OS 10.9.4 
    It would be really helpful if there was a "shared properties" feature so I could select multiple units, and change the same settings on all of them...
    IE- setting up a whole bunch of IEMs, select all of them and change the input sensitivity, transmit power, IR Sync Settings, all at once to all of them..... Rather than individually clicking the options on all of them....

  • DPlander
    New Buttons35.0
    Topic posted April 1, 2014 by DPlanderNovice in Wireless Workbench > All Feature Request Topics public
    Title:
    New Buttons
    Personal Computer:
    Windows 7 64-bit
    Shure Hardware:
    2k+ Channels of UHF/ULXD/PSM1K/Axient
    Description:

    Would you please be so kind as to put a quick link button on the Main page of WWB 6 to get to the Update Utility. We have over 2000 channels to update and it would make it just that much faster.

     

    Second item: Would you allow us to edit multiple units to set them to the same settings (i.e. power lock, button lock, audio levels, IR Presets, Gain, and Sensitivity).


    Thank you

  • Diogo Nunes Pereira
    Importing RF Explorer scans tutorial15.0
    Topic posted October 30, 2014 by Diogo Nunes PereiraCompetent, tagged how-to in Wireless Workbench > All Questions & Answers Topics public
    Title:
    Importing RF Explorer scans tutorial
    Personal Computer:
    Dell M4800; Windows 7 SP1; 64-bit; Wired Ethernet
    Shure Hardware:
    2x AXT400 L3E, AXT600, 6x UR4D J5E, 6x UR4D+ J5E, 4x U4D Mk2, 1x U4D Mk1, 4x PSM700, 6x PSM900
    Description:

    Hello everybody,

    after digging thru this forum and other places in order to get it to work, (and finally getting there) here's my own tutorial on how to import RF Explorer scans into Wireless Workbench 6. For those (many) of us who can't always grab the Spectrum Manager for the next gig. 

    There's an English and a Spanish version...

    Feels good to give something back.

    Cheers,

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