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    Sam Drazin
    Proper Network Setup
    Topic posted November 11, 2011 by Sam DrazinExpert, last edited November 20, 2013 by AdminProficient, tagged how-to 
    4761 Views, 12 Comments
    Title:
    Proper Network Setup
    Description:

    Overview

    Below are some high-level topics which will guide you through successful practices of setting up your network.

    Related Links

    Network Topology

    There are several ways to configure a network of devices. In general, you should always use a "star" network topology where each device uses one connection to an Ethernet switch port. If multiple switches are used, each switch is individually connected to one connection to the next level of Ethernet switch.

    Automatic vs. Manual IP Mode

    Each Shure wireless device on your network has two IP modes:

    • Automatic (or DHCP for UHF-R)
    • Manual

    When in automatic mode, a device expects for a DHCP server to automatically assign it a valid and free IP address. With a DHCP server available (like the AXT620 Network Switch with onboard DHCP server), this makes your life easy. This is also the mode we recommend.

    When in manual mode, a each device must have it's IP address manually set to correspond with all other devices on the network. Some basic rules that need to be followed include:

    • Each device on the network (including computers) must have a unique IP address.
    • All devices on the network (including computers) should share the exact same Subnet mask (this is not always the case, but is a good idea to align)
    • Considering the four octets of a subnet mask:
    • Where the value is 255, that corresponding value of the IP addresses for all devices must be identical
    • Where the value is 0, that corresponding value of the IP addresses for all devices must be unique

    Example:

    Assume all devices on our network have a subnet mask of 255.255.0.0. Because the first two octets of the Subnet mask have the value of 255, the first two octets of all IP addresses for devices on our network must match. Below is a valid set of a few IP addresses for this fictitious network:

    • 200.10.1.10
    • 200.10.4.54
    • 200.10.82.193

    Notice the first two octets of the IP addresses always match, and the last two octets never match.

    Firewall Setup

    In order for Wireless Workbench to discover devices on the network, various portions of the application require network access which may be initially hindered by OS-native or 3rd party security software.

    Configure any firewall or anti-virus software to allow the following processes network access:

    For Macs

    • Wireless Workbench 6.app
    • slpd
    • snetDameon
    • acnproxy

    For Windows

    • WWB6.exe
    • SLPD.exe
    • snetDameon.EXE
    • ShureFirmwareUpgrader.exe
    • snetConfigureexe.exe

    Consult the Wireless Workbench 6 Help System for more information on configuring OS-native Firewall Settings appropriately.

    DHCP Management

    If your network is configured to receive IP addresses automatically (from a DHCP server), there are some basic rules you must follow to ensure proper IP address assignment.

    • All Shure wireless devices must have their IP modes set to Automatic (or DHCP in the case of UHF-R)
    • There must only be one active DHCP server on your network.
    • If you are using multiple switches or routers that have the ability to be DHCP servers, all others (clients) besides the master server must have their DHCP disabled.

    You can verify that your computer is set up to receive automatically assigned IP addresses by checking the DHCP client table on the AXT620 Ethernet switch.

    Check the DHCP server configuration

    Log into the AXT620 Ethernet switch by opening the Internet Explorer web browser to the DHCP server address (default = 192.168.1.1). The default username and password to log in are both "root".

    2a62d10ea2_01.png

    Select the "System' from the main menu, then "DHCP server' option, and finally the "System Configuration' from the middle menu.

    2a62d10ea2_02.png

    The DHCP server switch should be ON and the IP address fields should be set to the above values (as default). If you do not see this configuration and want to restore the factory default, you can select the "Factory Default' option from the main menu.

    NOTE: If you factory reset the DHCP server, you should also power cycle the all other devices on the network after the DHCP server reboots.

    Check the DHCP client table.

    2a62d10ea2_03.png

    Select "DHCP server' from the main menu and then "Client Entries' from the middle menu.

    The DHCP client table should include the computer IP address as well as the IP addresses of all the devices on the net- work. If you do not see the IP address of your computer in the client table, check the DHCP server switch on the front panel to ensure it is set to ON.

    NOTE: You may need to power cycle the DHCP server and computer is the switch was set to OFF and you subsequently turned it to ON.

    Configuring Wi-Fi for Wireless Networking

    When using Wireless Workbench over Wi-Fi, it's important to setup the wireless router properly for best performance. Wireless Workbench employs "multicast" data protocols to communicate to the Axient and PSM1000 devices. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for Wireless Workbench to properly operate.

    By default, most Wi-Fi routers are configured to operate in "b/g-mode', which tells the router to allow both 802.11g and older 802.11b devices to operate over the network. In this configuration, some routers will automatically limit the multicast data rates (or sometimes referred to as "basic rate', or "management rate') to 1-2Mbps. For small wireless microphone configurations of less than 20-30 channels, this Wi-Fi setting should not cause any problems with Wireless Workbench. However, for larger wireless microphone configurations of greater than 30 channels, it's recommended to configure the Wi-Fi router to operate in "g-mode' only. Most routers will increase the multicast transmission rate to 6Mbps when operating in "g-mode' thereby providing adequate bandwidth to Wireless Workbench.

    Caution: We have tested Netgear-brand Wi-Fi routers and found that they typically limit the multicast rate to 1-2Mbps even when operating in "g-mode' only, so it's not recommended to use Netgear Wi-Fi routers with Wireless Workbench.

    Answer

    • Gino Sigismondi
      Your best bet for hooking a wireless mic up to a camcorder is to use our FP series. This systems was designed specifically to mount and connect to camcorders and DSLR cameras.

      FP Wireless

      To get faster support in the future for products not related to Wireless Workbench, visit www.shure.com/americas/support.
    • wichie4

      i have problem with wb 6.11 on windows 7 and i have 7 PSM 1000 and 9 UHFR

      when i run WB i see the PSM 1000 on line but the UHFR dont, then i open the shure update utillity and i can see the UHFR updated there

      im using the static IP with all the sistems and i was working in windiws XP an there i see everithing with no change made on the network

      every time i switch from XP to 7 apearse the problem the version of WB in XP is older 

       

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