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    Sam Drazin
    Proper Network Setup
    Topic posted November 11, 2011 by Sam DrazinExpert, last edited November 20, 2013 by AdminProficient, tagged how-to 
    4770 Views, 12 Comments
    Proper Network Setup


    Below are some high-level topics which will guide you through successful practices of setting up your network.

    Related Links

    Network Topology

    There are several ways to configure a network of devices. In general, you should always use a "star" network topology where each device uses one connection to an Ethernet switch port. If multiple switches are used, each switch is individually connected to one connection to the next level of Ethernet switch.

    Automatic vs. Manual IP Mode

    Each Shure wireless device on your network has two IP modes:

    • Automatic (or DHCP for UHF-R)
    • Manual

    When in automatic mode, a device expects for a DHCP server to automatically assign it a valid and free IP address. With a DHCP server available (like the AXT620 Network Switch with onboard DHCP server), this makes your life easy. This is also the mode we recommend.

    When in manual mode, a each device must have it's IP address manually set to correspond with all other devices on the network. Some basic rules that need to be followed include:

    • Each device on the network (including computers) must have a unique IP address.
    • All devices on the network (including computers) should share the exact same Subnet mask (this is not always the case, but is a good idea to align)
    • Considering the four octets of a subnet mask:
    • Where the value is 255, that corresponding value of the IP addresses for all devices must be identical
    • Where the value is 0, that corresponding value of the IP addresses for all devices must be unique


    Assume all devices on our network have a subnet mask of Because the first two octets of the Subnet mask have the value of 255, the first two octets of all IP addresses for devices on our network must match. Below is a valid set of a few IP addresses for this fictitious network:


    Notice the first two octets of the IP addresses always match, and the last two octets never match.

    Firewall Setup

    In order for Wireless Workbench to discover devices on the network, various portions of the application require network access which may be initially hindered by OS-native or 3rd party security software.

    Configure any firewall or anti-virus software to allow the following processes network access:

    For Macs

    • Wireless Workbench
    • slpd
    • snetDameon
    • acnproxy

    For Windows

    • WWB6.exe
    • SLPD.exe
    • snetDameon.EXE
    • ShureFirmwareUpgrader.exe
    • snetConfigureexe.exe

    Consult the Wireless Workbench 6 Help System for more information on configuring OS-native Firewall Settings appropriately.

    DHCP Management

    If your network is configured to receive IP addresses automatically (from a DHCP server), there are some basic rules you must follow to ensure proper IP address assignment.

    • All Shure wireless devices must have their IP modes set to Automatic (or DHCP in the case of UHF-R)
    • There must only be one active DHCP server on your network.
    • If you are using multiple switches or routers that have the ability to be DHCP servers, all others (clients) besides the master server must have their DHCP disabled.

    You can verify that your computer is set up to receive automatically assigned IP addresses by checking the DHCP client table on the AXT620 Ethernet switch.

    Check the DHCP server configuration

    Log into the AXT620 Ethernet switch by opening the Internet Explorer web browser to the DHCP server address (default = The default username and password to log in are both "root".


    Select the "System' from the main menu, then "DHCP server' option, and finally the "System Configuration' from the middle menu.


    The DHCP server switch should be ON and the IP address fields should be set to the above values (as default). If you do not see this configuration and want to restore the factory default, you can select the "Factory Default' option from the main menu.

    NOTE: If you factory reset the DHCP server, you should also power cycle the all other devices on the network after the DHCP server reboots.

    Check the DHCP client table.


    Select "DHCP server' from the main menu and then "Client Entries' from the middle menu.

    The DHCP client table should include the computer IP address as well as the IP addresses of all the devices on the net- work. If you do not see the IP address of your computer in the client table, check the DHCP server switch on the front panel to ensure it is set to ON.

    NOTE: You may need to power cycle the DHCP server and computer is the switch was set to OFF and you subsequently turned it to ON.

    Configuring Wi-Fi for Wireless Networking

    When using Wireless Workbench over Wi-Fi, it's important to setup the wireless router properly for best performance. Wireless Workbench employs "multicast" data protocols to communicate to the Axient and PSM1000 devices. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for Wireless Workbench to properly operate.

    By default, most Wi-Fi routers are configured to operate in "b/g-mode', which tells the router to allow both 802.11g and older 802.11b devices to operate over the network. In this configuration, some routers will automatically limit the multicast data rates (or sometimes referred to as "basic rate', or "management rate') to 1-2Mbps. For small wireless microphone configurations of less than 20-30 channels, this Wi-Fi setting should not cause any problems with Wireless Workbench. However, for larger wireless microphone configurations of greater than 30 channels, it's recommended to configure the Wi-Fi router to operate in "g-mode' only. Most routers will increase the multicast transmission rate to 6Mbps when operating in "g-mode' thereby providing adequate bandwidth to Wireless Workbench.

    Caution: We have tested Netgear-brand Wi-Fi routers and found that they typically limit the multicast rate to 1-2Mbps even when operating in "g-mode' only, so it's not recommended to use Netgear Wi-Fi routers with Wireless Workbench.


    • ryansoares
      Anyone tried using WWB6 on windows 8 ?
    • kielmoreland
      Anyone tried using WWB6 on windows 8 ?

      I just recently installed Wireless Workbench 6 on my Windows 8 machine but whenever I fire up the program, the "Network Selection" dialog box is empty. (I tried loading a screen shot but no dice.)

      I've tried different compatability modes, and exempted the necessary files from being blocked by the Firewall, but still no success.

      Also went into the Programs (x86) folder, ran "snetConfigexe." In this I am able to select my network adapters and configure them, but when I fired up Workbench 6, the network selection box is still empty.

      I'm not sure if this is due to Windows 8 or something else.
    • pincher1
      Can not change network mode to Static. The *** is just inactive. I am not using router and all my recievers have their own static adresses ( I am mac user. OSX 10.8.3. WWB
    • hautzir
      Hi ***,

      What product are you exactly talking about? What's the firmware version?


    • pincher1
      Hi ***,

      What product are you exactly talking about? What's the firmware version?



      Wireless Workbench 6 beta and i am trying to connect it to Shure UR4D by ethernet with 8 ports hub. in the device settings i want to change the device network mode from Automatic to Static.
    • hautzir
      Hello ***,

      Do you expereince this issue with only one UR4 or with several ones? Probably it's a hardware defect.

      Please get in touch with your local Shure service department.

      Best, Ron
    • hautzir
      Reading this post again - I think you have an OFFLINE representation of a UR4 - and you are attempting to use the property panel to change network settings. Which will not work.
      There is a chicken & egg situation. You need to get the physical hardware setup first, then discover the device "online", then you can use WWB6 to configure.

      But if you ahve WinOS 8. No go..
      And you may need to get the UR4 firmware updated to 1.166 first.
      This is what you would need to do: Install WWB5, perform the update, quit WWB5, start WWB6.

      Thanks Brian!

    • seoexpert
      I have a Shure PGX Wireless I plan to use at events and at the office for filming training videos. I can't figure out how to connect the receiver to my computer (there's no USB). I do have a super fast wireless router (150 up/65 down) that might work, but I'm not a hardware guy and am totally lost here. Can anyone help me out? Thanks in advance.
    • buhmanb
      Hi Steve,

      Not sure if you are trying to get the audio from the receiver into your computer, or if you are trying to control / monitor the receiver via the computer.

      If you're trying to get audio into your computer - I'd recommend a USB or firewire audio interface and connect the output of the receiver to the interface. See also

      For control: The Shure PGX does not connect to a computer. WWB6 can be used to coordinate (plan) what frequencies to use with the Shure PGX, and many other systems.

      The PGX system does have "Scan" and "Sync" features that will likely fit most of your frequency coordination needs. See pages 3 & 4 of the user guide:

      Currently the following Shure systems have network connectivity and are capable of being controlled/monitored via WWB6:

      Hope that helps
    • seoexpert
      Sounds like my best bet is to go with the USB. I just purchased one from Any clues on hooking the mic up to an HD video camcorder? You totally made my day with the USB info - I can't thank you enough!
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