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    Network Connectivity
    Topic posted May 28, 2014 by bill.saltzerNovice 
    Network Connectivity
    Personal Computer:
    Mac OSX, Windows XP, wired and wireless ethernet
    Shure Hardware:
    Axient, UHF-R, PSM-1000

    I just had an issue on a show site when attempting to access workbench from an access point that was on a different subnet than the Shure hardware.  The network traffic was being handled by a router and while I could ping the hardware, Workbench could not handle the hop through the router.  I confirmed with Shure Tech Support today that this was a limitation of workbench and UHF-R hardware.  With more complex IT networks being built out on show sites controlling a host of different audio and video equipment, not to mention the onslaught of Dante, I am requesting that Shure add functionality to both workbench and existing hardware that allows workbench to see hardware across different subnets and routers, especially as they begin releasing IOS apps.


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