Comments

  • Sam Drazin

    Thanks for the feedback, Ronnie!  It seems like you've already played around with the feature, but in case you were interested, we just released a tutorial video today which provides a basic guide to the usage of Inclusion Groups.

    Click here to watch the tutorial video on Inclusion Groups.

    Thanks,

    -Sam

  • Sam Drazin

    Hi Kris.  

    I'm sorry to hear you're having these issues with WWB6.  Have you used the application on a different machine (perhaps non-retina MacBook Pro) and the application looked differently?  It would help if you could describe in a bit more detail why the application hurts your eyes.  It sounds like there are resolution issues?  Could you provide details of what you're seeing, and upload a screenshot if possible?

    Also, it'd help to know more about your setup, specifically:

    • Version of WWB6 you are using
    • Operating System
    • External monitors used (if any)
    • Selected Resolution of screen used to view WWB (as shown in "Displays" section of System Preferences)

    Thanks,

    -Sam

  • Sam Drazin

    In addition to what Gino mentioned, the 3rd party devices that you add to your inventory will always appear as offline, or "virtual" devices (with light grey text), similarly to how Shure devices appear when they are offline.

    It may be helpful to mention that, once your frequencies are coordinated and deployed, you can generate a report which will list the frequencies of all the devices in your inventory, which can then be used to reference when tuning 3rd party and non-networked gear.  To access this report, select Report -> Inventory Report.

  • Sam Drazin

    Actually, since WWB 6.5, you can import native WiNRADiO files with the file format of .35s directly into the Frequency Coordination plot.

    .csv files can be imported as well, but must be specifically formatted.  Consult the page entitled "Scan File Support" in the WWB6 Help System, which is under the "Frequency Scanning and Plotting" book.

  • Sam Drazin
    Hi Tim. I think I understand the issue you are describing; WWB will not let you save changes to a profile with the same Manufacturer and Model as an existing stock profile (one provided with the software).

    If from the Equipment Profiles dialog, you select {Sennheiser, EM 300 IEM G3, }, change the tuning bandwidth in the "Tuning" tab as Ron suggested, and then change the Model name in the "Profile Details" tab to something else, like "EM 300 IEM G3 - Custom", the save button should become enabled and you can save these changes.

    Then, from the Add new device dialog, you can add this custom equipment profile to your inventory.

    I hope this helps!
    -Sam
  • Sam Drazin
    Brian, this is a great catch. The transmitter is actually supposed to reboot after being updated to 1.3.6, and this note was something we accidentally omitted in our release notes (now corrected).

    The fact that the receiver performed a factory reset is surprising to me as well as you. Are you certain that both the rx and tx factory reset themselves post-firmware update to 1.3.6?
  • Sam Drazin
    Glad everything got sorted out, Ryan!
  • Sam Drazin

    This response is a bit late, but in the effort of tying up loose ends, as of WWB 6.5, third party scan files are supported by Wireless Workbench. Consult this version's release notes for more details.

  • Sam Drazin
    There is a limitation in the CSV files that we can import: only CSV scans with an integer step size value in kHz can be handled by WWB (ie: the step size of your scan is something like 5 kHz, 25 kHz, or 100 kHz). Step sizes that have a resolution in the fractions of 1 kHz (12.5 kHz, 6.25 kHz, etc) are not currently supported.

    If you can set your scanning device to utilize a step size that is an integer value in kHz (and have data that lies within the UHF range that WWB supports, 470-952 MHz), those files should work just fine.
  • Sam Drazin
    When we implemented the checks to convert old show files to new formats for updating versions of WWB, we had to draw the line in the sand for older versions that we would no longer support. We decided to use the first publicly released version of WWB6 (6.2.1.34) as the oldest supported version.

    As an early beta tester, your show file was created with 6.1.2.31.

    I hope this makes sense. let me know if you have any other questions about the show file backwards compatibility converter.
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