• Sam Drazin
    WWB6 Version:
    2 AXT400A receivers with firmware 1.6.3
    Version 6.1.4 of WWB is not finding the Axient receivers on the network. Everything else for the system shows up along with all our UR stuff, though. Downgrading to fixes it.

    Dave, as per the firmware requirements listed on the downloads page, your Axient receivers must be running firmware version 1.7.2 to be recognized by WWB 6.1.4. Try updating the firmware of your AXT400s using the Firmware Update Manager, and then connecting to your devices.
  • Sam Drazin
    Operating System: OS X Lion 10.7.2
    I also checked the same connection on the Windows version of WWB6 on the same machine running VMWare Fusion V4.1.1 running Windows XP Pro SP3, and everything seemed to work just fine. ie. no issue with name change or device ID.

    Hi Chris. Unfortunately, Wireless Workbench 6 is not yet supported on OS X 10.7 (Lion). This is something we are working on as we speak. I apologize for any inconvenience that this may have caused you.

    In the meantime, running WWB6 on any one of the following supported OSes should work fine (both native, and VM):
    - Windows XP, Vista, and 7 (all editions)
    - Mac OS X 10.5.8 - 10.6.X
  • Sam Drazin
    I have had a few clients express a desire to be able to create simple customised control objects that can be linked to single or multiple objects. The most commonly requested is the ability to create a single master RF mute control, or a couple of sub set controls for situations like A and B stage configuration for festivals etc.

    Hey Jeff, thanks for relaying this suggestion. There is currently nothing like this on the drawing board.

    It seems like this feature would encompass any and all modifiable parameters, and enable creation of snapshots of certain states. These states could then be toggled and progressed through for different elements of a show. Does this sound like what you are suggesting?
  • Sam Drazin
    I'd like to propose for consideration integrating showlink signal level plots with the RF history plot function in WWB6.
    three plots per microphone TX; UHF antenna A, UHF antenna B, and Showlink link quality.
    This way the user can investigate and record all relevant data during a walk around test in one function.

    Thanks for this suggestion, Jeff! This is a great idea, and would encapsulate yet another useful metric of signal quality regarding Axient portables within Wireless Workbench 6.
  • Sam Drazin
    I was trying to upload my showfile and attach it to my question above, but I don't have permission.

    There were some permissions I needed to adjust to allow this, but it should be working now. If it still gives you trouble, try zipping up the show file before uploading it.
  • Sam Drazin
    we can save and yes the frequency information stay BUT when in Monitor View the order we have set up is not correct and requires to be re done EVERY time we load the show. Am i doing something wrong in the load of the saved show file or is this a known issue that will be addressed??

    We have seen symptoms similar to those you describe, particularly when Frequency Diversity channel strips are in the Monitor View. Do you have FD channel strips in your show file/are they displayed in the Monitor View? If this is the case, this is a known issue in WWB, and we are actively working on a solution to address it.
  • Sam Drazin
    Would be cool to to have the option to add all backup frequencies to the Frequency Coordination Window and make them visible in the spectrum.

    Jens, this is a great point. Wireless Workbench 6 had the capability to show backup frequencies as markers in the Coordination plot, with one major caveat: the backup markers would not update in real-time as a Spectrum Manager swaps out frequencies. Without live frequency markers that reflect the current state of the Compatible Frequency List, it was deemed more accurate to not show that data.

    You do, however, have the ability to view Backup Coordination Markers, which are the backups found by the frequency calculator before deployment. All "Coordination Markers" show a preview of the coordinated solution, allowing you to inspect the frequencies found before you deploy them. To view Backup Coordination Markers, right-click on the gray bar above the Coordination Plot and select Show -> Backup Coordination Markers.

    NOTE: Any markers with the term "Coordination" in their name (Coordination Markers and Backup Coordination Markers) will only be displayed while you are in the process of performing Frequency Coordination. Both types of coordination markers will have triangle flags with arrows pointing to the right.


    Consult the Frequency Coordination tutorial video for more information on frequency coordination and markers.

  • Sam Drazin
    You bring up a great point. Wireless Workbench 6 features Axient systems and other devices in the inventory view, not just UHF-R. Because these devices can have alphanumeric device IDs, sorting them will sort all values as strings of text, and not integer values. This is why your URs are sorted { 10 , 1 , 2 , 3 , ... }.

    The varying capabilities of device ID naming per system make it difficult to sort by that field consistently. A suggestion to work around this in the interim would be to name Axient and other non-UHF-R devices with integer device IDs.
  • Sam Drazin
    In previous Versions a dialogue came up when connecting a Computer with WWB6 running to a rack, seems like this not the case on the latest Version (

    Jens, the Device Association dialog will pop up when Wireless Workbench sees conflicting parameters for an offline and online version of the same device. It will not always pop up when devices are discovered. Consult the two links below for more information on the Device Association dialog, and Merging Offline and Online Devices.

    I was trying to upload my show files but don't have permission...

    I am not sure what you mean by "not having permissions", but if you're referring to not seeing the Device Association dialog popping up, it is likely because there are no differences between the values of all merge-able parameters between the offline and online versions of your devices. This dialog will only pop up when there are conflicting parameters that need to be resolved.

  • Sam Drazin
    Your point is well taken, Jeff. Thanks for the comment.
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