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  • Sam Drazin
    Enable the System Logger and Access Log Files
    Topic posted November 10, 2011 by Sam DrazinExpert, tagged how-to 
    Title:
    Enable the System Logger and Access Log Files
    Description:

    Overview

    Wireless Workbench has a System Logger built into the application. If enabled, this logger will run in the background and keep track of any issues that the application runs into. Log files generated by this logger are extremely helpful to our development team in diagnosing a problematic scenario, if one should arise.

    The logger is disabled by default.

    Related Links

    Access

    To access the System Logger's menu, launch Wireless Workbench 6. Hold the Shift key down, and click on the Tools menu. You will notice that a new menu appears (called "Diagnostics"). Within this Diagnostics menu, select "Setup Logger".

    8799b3e2da_01.png

    The Logger Setup dialog will be displayed.

    8799b3e2da_02.png

    This dialog hosts all available controls to enable and customize how the logger functions.

    To enable the logger, check the check box "Enable Logging Capability".

    8799b3e2da_03.png

    There are many other preferences that you may want to set which will control how the logger captures system data. In general, leaving all controls in their default state will record the maximum amount of information available, which is ideal.

    To access the log files, notice the path listed in the field next to "Folder:".

    8799b3e2da_04.png

    This is where your log files will be saved automatically. You can change this destination path by using the "..." browse button and selecting a new path.

    Clean Up Old Log Files

    To get rid of old log files that may no longer be useful, use the controls in the bottom of the Logger Setup dialog.

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    To remove files created before a certain date/time, select the "Before" radio button, and enter the date/time that you'd like to be the threshold. All log files created before this threshold will be deleted. Select "Start Clean Up".

    To remove all log files, select the "All" radio button. Select "Start Clean Up".

    Save Changes

    Once you have made all desired changes to the logger (including toggling its enabled state), select "Apply" to engage the changes.

  • Sam Drazin
    Settings Conflicts Dialog
    Topic posted July 3, 2012 by Sam DrazinExpert, tagged how-to 
    Title:
    Settings Conflicts Dialog
    Description:

    Overview

    The Settings Conflicts dialog is an interface to assist the user in choosing parameters of devices for which the system has conflicting information. Because Wireless Workbench acts as a remote control for Shure hardware, it and the hardware can become out-of-sync in their opinions of parameter values for devices. This dialog gives the user several options to resolve them.

    Related Links

    When it is Shown

    The Settings Conflicts dialog is shown in several scenarios, which are summarized below:

    1. An online device goes offline. Before it comes back online, either its parameters in Wireless Workbench change, the parameters on the hardware change, or both change such that when it comes back online, the hardware and Wireless Workbench disagree about what certain values of merge-able parameters(1) should be.
    2. In the Inventory view, both an offline and an online instance of a certain device exist. The user then drags-and-drops(2) one of the instances on top of the other, in an attempt to merge their values (ie: taking an offline setup and applying it to hardware once on site).
    3. In scenario #1, when the Settings Conflicts dialog pops up, it represents a pending merge that must be resolved before that device is interacted with. If you choose to dismiss the Settings Conflicts dialog, it will reappear if you attempt to modify that device in any way.

    The Interface

    The Settings Conflicts dialog allows the user to keep parameters for a device from either Wireless Workbench or the hardware. Parameters are grouped into 2 buckets, and can be selected independently for each device in conflict.

    d398071fa1_01.png

    Parameter Buckets

    Parameters for every device are classified in 2 buckets, "Frequency" and "Settings". For each device in conflict, Frequency and Settings parameters can be chosen from either the hardware or Wireless Workbench. For a full reference of which bucket parameters are classified in, consult the "Frequency and Settings Parameters Per Model" chapter of the Wireless Workbench 6 Help System. To access this page, search for "parameters" in the left sidebar, and find the page within the results below.

    d398071fa1_02.png

    Frequency Bucket

    The "Frequency" bucket represents all parameters that are directly tied to the frequency value of a device, including Group & Channel, band, and Tx Profile. Note that Frequency parameters will only be available for certain devices with tunable frequency values, like microphone and in-ear monitor systems. Use the toggle buttons in the section labeled "A" in the window below to choose which "Frequency" parameters are kept.

    Settings Bucket

    The "Settings" bucket represents all other parameters that are directly tied to the device, including Channel Name, Device ID, RF Gain, and others. Use the toggle buttons in the section labeled "B" in the window below to choose which "Settings" parameters are kept.

    d398071fa1_03.png

    Interaction

    To select whether parameters come from the hardware or Wireless Workbench, use the toggle buttons for each bucket of parameters for each device.

    When the button says "From LIVE Devices", this means that the parameters for that device from that bucket will come from the hardware's current settings.

    d398071fa1_04.png

    When the button says "From OFF-LINE Devices", this means that the parameters for that device from that bucket will come from Wireless Workbench's current settings.

    d398071fa1_05.png

    Modifying One Device vs. All Devices

    The Settings Conflicts dialog is split into 2 horizontal sections, allowing device-by-device granularity of choosing parameters to keep, or a global choice for all devices in conflict.

    d398071fa1_06.png

    In section "C" of the window above, Frequency and Settings parameters can be set for all devices in conflict. In section "D", Frequency and Settings parameters can be chosen on a device-by-device basis.

    Committing Parameters

    Once each device has been configured to receive the appropriate Frequency and Settings parameters, pressing the "Apply" button next to each individual device (as in section "D" above) will update both the hardware and Wireless Workbench to the proper values, and remove that device from the Settings Conflicts dialog. If it was the only device in conflict, then the Settings Conflicts dialog will close, as all conflicts will have been resolved.

    If Frequency and Settings parameter values for all devices have been set using the toggle buttons in section "C", pressing the "Apply to All" button (as in section "C" above) will update both the hardware and Wireless Workbench to the proper values, and close the Settings Conflicts dialog, as all conflicts will have been resolved.

    (1) Consult the "Frequency and Settings Parameters Per Model" section of the Wireless Workbench 6 Help system for a full list of merge-able parameters for all networked Shure devices.

    (2) Consult the "Merge Offline and Live Devices" section of the Wireless Workbench 6 Help system for more information on the mechanics of drag-and-drop merging.

  • oberta
    test1
    Topic posted June 2, 2014 by obertaNovice, tagged how-to 
    Title:
    test
    Personal Computer:
    OpenSuse 13.1, Mac OSX, Windows XP, wired and wireless ethernet
    Shure Hardware:
    WW6 6.9.2.4
    Description:

    tEST

  • oberta
    wwb_6 works in CrossoverLinux Beta 14.
    Topic posted September 21, 2014 by obertaNovice, tagged how-to 
    Title:
    wwb_6 works in CrossoverLinux Beta 14.
    Personal Computer:
    Just tried it with Knoppix 7.4.1
    Just tried it with openSUSE 13.1
    Just tried it with Ubuntu Studio 14.04
    Description:

    maybe somebody will some other OS..

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