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  • Sam Drazin
    Wireless Workbench 6 - Quick Start Guide33.0
    Topic posted August 4, 2014 by Sam DrazinExpert, tagged how-to 
    Wireless Workbench 6 - Quick Start Guide

    New to Wireless Workbench 6?  Need some assistance networking your Shure devices?


    Check out the Wireless Workbench 6 Quick Start Guide! (updated for version 6.12)


    This document will walk through the essential steps to get you up and running with WWB6 and your Shure wireless system, including:

    • Downloading the software
    • Configuring your network and computer to connect to devices
    • Performing RF Scan
    • Performing basic Frequency Coordination
    • Deploying frequencies to channels


    Want to see additional topics covered in this guide?  Let us know in the comments below.

  • Sam Drazin
    What is wrong with my network configuration?265.0
    Topic posted November 11, 2011 by Sam DrazinExpert, tagged how-to 
    What is wrong with my network configuration?


    This page will outline a set of tests and diagnostic measures you can run to ensure that your network is properly configured.

    The end-goal is to have a properly configured network such that Wireless Workbench discovers all Shure wireless devices online, and that your computer can effectively and reliably communicate with said devices. This page will act as a troubleshooting guide for debugging your network setup.

    Related Links

    Step 1: Selecting a Network Interface

    Wireless Workbench gives you the flexibility to choose which of your computer's network interfaces you would like to connect to. To inspect or modify which network interface Workbench is currently connected to, go to the Preferences menu and select the Network tab.

    To access the Preferences menu, select Tools -> Preferences.


    From this display, all available network interfaces known to your computer are displayed. To view more details about a particular network interface, select the "Details" button next to one of the network interface options.


    Once you have selected the network interface you'd like to use to connect to your devices, select "Save" to commit the change.

    Note: If you have configured your computer for both wired and wireless networking, the two IP addresses must be on separate subnets for WWB to work properly. The wired and wireless adapters on the computer should not be "bridged".

    Network Status Indicator

    Wireless Workbench offers a simple "Network Status" label that, at a cursory glance, allows you to assess the basic state of your connection to a network.

    The Network Status indicator is in the bottom right corner of the application, and is visible in all three tabs.


    The Network Status indicator can read one of the following states:

    • Network Off: there is no network seen by your computer. If you see this, the network interface you've selected is either invalid, or disabled.


    • Network On: there is a network seen by your computer, and the label will indicate the number of Shure wireless devices seen online.


    When you first configure your network of wireless gear, this indicator can serve as a first-check of whether or not your computer sees a valid network or not.

    Step 2: Check your Computer/Hardware

    Pinging devices

    When configuring a network, you may find yourself in the scenario where you are not sure you have a valid connection to a particular networked device. Pinging a device is a precise way to discover whether or not a device is available on the network, regardless of other signs that it may or may not be exhibiting.

    First, isolate the device that you want to ping- you will need to get it's current IP address. On the device's front panel, access the Network menu. For Axient, PSM1000 and UHF-R rack devices, this menu can be accessed by selecting Util -> Network.


    The device's IP adress will be listed next to the label "IP:".


    If you are working with a UHF-R receiver, be sure to check the IP address on the left front panel, not the right. This is because the IP address for
    devices in DHCP (Automatic) IP mode is only listed on the left panel.

    Note the device's IP address. For this example, let's use the IP address of the AXT400 receiver above:

    Next, open a command prompt on your computer. For Macs, this would be Terminal. For Windows machines, this would be Command Prompt.

    Type the following command:


    Press return. The results of this command will indicate to you whether your device is online or not.

    The ping command will send a small packet of information the IP address that you listed, and wait for a response. If none was heard, you will see messages similar to this:

    pcni4299al:~ drazins$ ping
    PING ( 56 data bytes
    Request timeout for icmp_seq 0
    Request timeout for icmp_seq 1
    Request timeout for icmp_seq 2
    Request timeout for icmp_seq 3
    ping: sendto: No route to host

    Notice that there was a "Request timeout". This indicates that your computer waited for a response for a certain amount of time, and none came.

    If your ping was successful, you will see a message similar to this:

    pcni4299al:~ drazins$ ping
    PING ( 56 data bytes
    64 bytes from icmp_seq=0 ttl=30 time=0.863 ms
    64 bytes from icmp_seq=1 ttl=30 time=1.086 ms
    64 bytes from icmp_seq=2 ttl=30 time=1.120 ms
    64 bytes from icmp_seq=3 ttl=30 time=1.050 ms
    64 bytes from icmp_seq=4 ttl=30 time=1.088 ms
    64 bytes from icmp_seq=5 ttl=30 time=1.183 ms

    Notice that each line after the PING command reads something like "64 bytes from". This is a sign that the device we pinged is on the network.

    If you're still not discovering devices in your inventory after a successful ping, check your firewall settings. Be sure to allow all processes listed in the "Firewall Setup" section of the Proper Network Setup through any and all security and firewall software your computer is running.

    If you ping a device and it does not appear to be connected on the network, some of your next steps should be:

    • ensure that there is a valid network connection from that device to your network (operational ethernet cables/ports, etc)
    • ensure that your computer is connected to the same network as the device you are trying to ping
    • ensure that the device itself is operational

    Common Mistakes

    Below is a listing of common mistakes made when setting up a network.

    • No two devices (including a computer on the network) can ever share identical IP addresses.
    • Ensure that all devices on your network share the same Subnet Mask. Consult the Automatic vs. Manual IP Mode section of this page for more details on proper IP/Subnet Mask configuration practices.
    • Do not connect a device to the same network twice, ie: via ethernet AND Wi-Fi. Connecting a device to the same network interface with two connections will not yield valid results.
    • Ensure that all devices on your network are set to the proper IP mode.
    • Check your ethernet cables and ethernet ports. Replace old cables and look for data transfer indicator lights on ethernet ports with LEDs to indicate such. If these lights are present but not illuminated, this may indicate a faulty or incomplete connection.
  • Sam Drazin
    Firmware Update UHF-R24
    Topic posted November 8, 2011 by Sam DrazinExpert, tagged how-to 
    Firmware Update UHF-R


    In order for Wireless Workbench 6 to work with UHF-R wireless receivers, the firmware of those devices must be updated to firmware version 1.166 or later. The following article will explain how to firmware upgrade UHF-R receivers.

    Related Links

    Check UR4 Current Firmware Version

    To check which version of firmware your UHF-R receiver is currently running, power-cycle the rack device, and pay attention to the front panel display as it boots up. The installed version of firmware will be displayed in the lower right-hand corner of each display. If the version is 1.166 or later, your receiver is compatible to operate with Wireless Workbench 6.

    Updating Firmware

    If your receivers are on a version of firmware earlier than 1.166, they will need to be updated in order to be discovered and controlled by Wireless Workbench 6.

    In order to upgrade the firmware for UHF-R receivers, you can now use the Shure Update Utility (v2.0.2 or later). Follow the steps listed out below to complete the firmware upgrade.


    1. If you do not have the Shure Update Utility, you can download it here.

    2. Power on your UHF-R receivers. Connect your network of receivers to your computer, and launch the Shure Update Utility.

    Note: UHF-R receivers will not appear as online devices within Wireless Workbench while the Shure Update Utility is running.  Once the Shure Update Utility is closed, the UHF-R devices will reappear as online devices in Wireless Workbench 6.

    3. Select "Check for Updates".

    4. Download any available updates.

    5. Once the downloads have completed, select the "Update Devices" tab and ensure that your UHF-R receivers are discovered.

    6. For each UHF-R receiver to be updated, select the checkbox on the far right of it's row, and then select the desired version to install in the "Version to Install" column.

    7. To begin the firmware update, select "Send Updates".

    Do not power off or disconnect your device from the network while the firmware update is in process.

    8. Once the update has been sent, your device will reboot.  The Shure Update Utility will wait for the receivers to be rediscovered and verify that the sent firmware was properly installed.



    The UHF-R transmitters were designed to be forwards compatible with newer versions of UHF-R receiver firmware. It will likely not be necessary to upgrade the firmware of your UHF-R transmitters. NOTE: this implies that differing firmware versions between UHF-R transmitters and receivers is an acceptable mis-match of firmware versioning.

    If you have any questions, please contact Shure Service and Repairs.

  • Sam Drazin
    Proper Network Setup12
    Topic posted November 11, 2011 by Sam DrazinExpert, tagged how-to 
    Proper Network Setup


    Below are some high-level topics which will guide you through successful practices of setting up your network.

    Related Links

    Network Topology

    There are several ways to configure a network of devices. In general, you should always use a "star" network topology where each device uses one connection to an Ethernet switch port. If multiple switches are used, each switch is individually connected to one connection to the next level of Ethernet switch.

    Automatic vs. Manual IP Mode

    Each Shure wireless device on your network has two IP modes:

    • Automatic (or DHCP for UHF-R)
    • Manual

    When in automatic mode, a device expects for a DHCP server to automatically assign it a valid and free IP address. With a DHCP server available (like the AXT620 Network Switch with onboard DHCP server), this makes your life easy. This is also the mode we recommend.

    When in manual mode, a each device must have it's IP address manually set to correspond with all other devices on the network. Some basic rules that need to be followed include:

    • Each device on the network (including computers) must have a unique IP address.
    • All devices on the network (including computers) should share the exact same Subnet mask (this is not always the case, but is a good idea to align)
    • Considering the four octets of a subnet mask:
    • Where the value is 255, that corresponding value of the IP addresses for all devices must be identical
    • Where the value is 0, that corresponding value of the IP addresses for all devices must be unique


    Assume all devices on our network have a subnet mask of Because the first two octets of the Subnet mask have the value of 255, the first two octets of all IP addresses for devices on our network must match. Below is a valid set of a few IP addresses for this fictitious network:


    Notice the first two octets of the IP addresses always match, and the last two octets never match.

    Firewall Setup

    In order for Wireless Workbench to discover devices on the network, various portions of the application require network access which may be initially hindered by OS-native or 3rd party security software.

    Configure any firewall or anti-virus software to allow the following processes network access:

    For Macs

    • Wireless Workbench
    • slpd
    • snetDameon
    • acnproxy

    For Windows

    • WWB6.exe
    • SLPD.exe
    • snetDameon.EXE
    • ShureFirmwareUpgrader.exe
    • snetConfigureexe.exe

    Consult the Wireless Workbench 6 Help System for more information on configuring OS-native Firewall Settings appropriately.

    DHCP Management

    If your network is configured to receive IP addresses automatically (from a DHCP server), there are some basic rules you must follow to ensure proper IP address assignment.

    • All Shure wireless devices must have their IP modes set to Automatic (or DHCP in the case of UHF-R)
    • There must only be one active DHCP server on your network.
    • If you are using multiple switches or routers that have the ability to be DHCP servers, all others (clients) besides the master server must have their DHCP disabled.

    You can verify that your computer is set up to receive automatically assigned IP addresses by checking the DHCP client table on the AXT620 Ethernet switch.

    Check the DHCP server configuration

    Log into the AXT620 Ethernet switch by opening the Internet Explorer web browser to the DHCP server address (default = The default username and password to log in are both "root".


    Select the "System' from the main menu, then "DHCP server' option, and finally the "System Configuration' from the middle menu.


    The DHCP server switch should be ON and the IP address fields should be set to the above values (as default). If you do not see this configuration and want to restore the factory default, you can select the "Factory Default' option from the main menu.

    NOTE: If you factory reset the DHCP server, you should also power cycle the all other devices on the network after the DHCP server reboots.

    Check the DHCP client table.


    Select "DHCP server' from the main menu and then "Client Entries' from the middle menu.

    The DHCP client table should include the computer IP address as well as the IP addresses of all the devices on the net- work. If you do not see the IP address of your computer in the client table, check the DHCP server switch on the front panel to ensure it is set to ON.

    NOTE: You may need to power cycle the DHCP server and computer is the switch was set to OFF and you subsequently turned it to ON.

    Configuring Wi-Fi for Wireless Networking

    When using Wireless Workbench over Wi-Fi, it's important to setup the wireless router properly for best performance. Wireless Workbench employs "multicast" data protocols to communicate to the Axient and PSM1000 devices. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for Wireless Workbench to properly operate.

    By default, most Wi-Fi routers are configured to operate in "b/g-mode', which tells the router to allow both 802.11g and older 802.11b devices to operate over the network. In this configuration, some routers will automatically limit the multicast data rates (or sometimes referred to as "basic rate', or "management rate') to 1-2Mbps. For small wireless microphone configurations of less than 20-30 channels, this Wi-Fi setting should not cause any problems with Wireless Workbench. However, for larger wireless microphone configurations of greater than 30 channels, it's recommended to configure the Wi-Fi router to operate in "g-mode' only. Most routers will increase the multicast transmission rate to 6Mbps when operating in "g-mode' thereby providing adequate bandwidth to Wireless Workbench.

    Caution: We have tested Netgear-brand Wi-Fi routers and found that they typically limit the multicast rate to 1-2Mbps even when operating in "g-mode' only, so it's not recommended to use Netgear Wi-Fi routers with Wireless Workbench.

  • Sam Drazin
    Importing Firmware11
    Topic posted November 14, 2011 by Sam DrazinExpert, tagged how-to 
    Importing Firmware


    The Firmware Update Manager facilitates the upgrading/reverting of firmware on most Shure wireless devices. Firmware can either be downloaded from, or imported from a local drive. This page will explain how to import and install firmware from a local drive.

    Related Links


    To access the Firmware Update Manager, select Tools -> Firmware Update Manager.


    From the Firmware Update Manager window, select "View Firmware" from the top right corner of the dialog.


    Select "Import" from the bottom of the dialog.


    Browse for the firmware package on a local hard drive, and select "Open" to import it.


    Once opened, select "Back" to go to the main Firmware Manager screen.


    Once all firmware has been imported, select the box of the devices which you'd like to firmware upgrade.


    Select the imported version of firmware for the devices you would like to upgrade. Remember that portable devices are updated through the rack devices, and can be set by using the right two columns of this screen.

    For this example, we only need to update the rack transmitter, so we'll leave the portable receiver's columns alone.


    Press "Return to Main" to get back to the main Firmware Manager screen. Press "Start Update" to begin the firmware transfer.


    Once your firmware transfer is complete, the rack device(s) will automatically reboot.


    Press "Close" to dismiss the Firmware Update Manager.

    To update your portable devices, watch the end portion of the tutorial video outlining how to Use the Firmware Update Manager.

    Your hardware is now successfully updated to the imported version of firmware.

  • Sam Drazin
    Using the Frequency Plot7
    Topic posted November 29, 2011 by Sam DrazinExpert, tagged how-to 
    Using the Frequency Plot


    The Frequency Plot is a plotting tool which allows you to view scan data over a period of time. This can use a Shure wireless scanning device and continuously scan the spectrum, or view a file saved of a multi-pass scan. This tool is helpful when a real-time knowledge of the RF environment is desired over a long period of time.

    Related Links


    To access the Frequency Plot, select the "Frequency Plot" button from the global menu bar. The Frequency Plot will open.


    The Frequency Plot allows you to perform two primary functions:

    • Run continuous live scans with capable Shure devices
    • View saved scan files with multiple passes (over a duration)

    To run continuous scans, select the "Live" tab in the left sidebar. To open a saved scan file, select the "Files" tab in the left sidebar.


    Running a Live Continuous Scan

    Select the "Live" tab from the left sidebar. You will first need to select device(s) to perform scans. Select "Scanner Setup..." to browse available devices.


    The Scan Selection dialog is displayed. Select all devices which you would like to use to scan.


    By default, each device is configured to scan it's entire available tuning capability. This can be adjusted by modifying the Start/Stop frequency values, as well as Band Preset.

    Some important points to keep in mind:

    • Ensure that you have proper antenna setup connected to any devices that will be used to scan
    • Both channel of the same receiver cannot be scanning at the same time
    • Use the "Band Preset" column to choose a specific band to scan with an AXT400 receiver
    • Consult the Full Band Scan with AXT400 Receiver page for instructions on how to use a single receiver to scan from 470-698 MHz in one pass

    NOTE: Any devices that have started scanning will continue to scan until stopped. These devices will not be available to function as normal (receivers receiving audio, Spectrum Managers monitoring and dispatching backup frequencies, etc) until they are no longer scanning.

    Once you have selected your devices, press "Save". Added devices will be shown on the left sidebar of the Frequency Plot in the "Scanners" box.

    To start a scan, select the device from the drop-down, and press "Start".


    The device will begin to scan. Devices will scan the spectrum once with each antenna, and then proceed to the next scan pass. You will notice that the new passes will overwrite the existing pass of the scan.


    To stop a scan, ensure that the device scanning is selected in the drop-down on the left sidebar, and press "Stop".


    You have successfully run a continuous scan. To save this file, right-click on the device within the Scanners box and select "Save...". Follow the prompt to save the scan file.


    NOTE: Multiple files can be viewed simultaneously or hidden from this interface. Select the device from the Scanners box such that it is highlighted green to display it's data. Deselect it such that there is no green highlighting to hide the data.

    Viewing a Scan File

    Select the "Files" tab from the left sidebar. Scan files can be imported from both your computer, or a device on the network that has stored scans.


    To import a scan file from your computer, press the folder button underneath the "Files" box. Follow the prompt to open your saved scan file.


    To import a scan file from a device on the network, press the folder button underneath the "Hardware Imports" box. Follow the prompt to open your saved scan file.


    The Hardware Imports dialog will open. Press the first folder button to select a piece of hardware to import data from. The Import Scan window will open. Select a device which you would like to import scan data from.

    Press "Import" to import the scan data.


    NOTE: Currently, scan data can only be imported from AXT600 Spectrum Managers, and PSM1000 Transmitters.

    Once the file has successfully imported, close both the Import Scan and Hardware Imports dialogs. Notice that your scan file is now listed in the Hardware Imports section of the left sidebar. Select it such that it is highlighted in green to display the data.


    Other Features

    There are a few other features of the Frequency Plot which ease the navigation and analysis of large scan datasets. These features are available on both the Live and Files tabs.


    Overlays are scan files that can be overlaid on top of other data. This might be helpful when comparing 2 scan files of the same venue taken several hours/days/weeks apart.

    In the Live tab, there is also a "Peak Hold" overlay, which will plot the peak signal strength found for all live scans. This might be helpful to get a worst-case scenario look at potential interference.

    To add an overlay, click on the "Overlay..." button beneath the Overlays box. The Frequency Plot Overlays dialog will open.


    Similar to importing scan data from hardware, press the first folder button to select a scan file to import. Follow the prompt to open your saved scan file.

    NOTE: Any scan file can be imported as an Overlay. The differentiation is that overlays can be imported as a single data set from a multi-pass scan file, or the peak hold of the entire file.

    Select whether to import a single sweep, or to take the peak hold of the entire scan file. (If you select Single Sweep, you can use the Start/End Time fields to specify which pass of the scan you would like to import.)


    Press "Close" to return to the Frequency Plot. Notice that your overlay is now listed in the Overlays box.


    Colors of Scan Data

    You can modify the color of the scan data for each file. To change a dataset's color, click on the color swab (square) next to any scan file loaded in the left sidebar. A color picker will open.


    Select a new color using any of the tools provided. You can save colors in the "Custom colors" section by dragging a color from the preview box to one of the smaller squares, or by pressing "Add to Custom Colors" when your color is previewed.


    Press "OK" to close the color picker, and notice that your scan data is now shown in the newly selected color.


    Time Slider

    The primary difference between the Frequency Plot and the Coordination Plot is that the Frequency Plot can record and display datasets of scan data (multiple passes from the same scanner/file). The Time Slider allows you to scrub through these multi-pass scans/files.

    With a scan file loaded or a live scan completed and stopped, look at the right side of the Frequency Plot to see the Time Slider and its associated interface elements.


    The vertical slider represents the duration of the scan file, and the slider ball indicates where in time the data being shown on the plot is from. The top of the slider represents the beginning of the scan, and the bottom represents the end. Beginning, middle, and end times are shown in text to the right of the time slider.

    Once a scan in in the Frequency Plot, use the slider ball to scrub through the scan file and inspect how the scan changes over time. This functionality might be useful when trying to track down the cause of interference known at a particular time.

    Use the Play button at the bottom of the slider to progress automatically through the scan file. Use the Stop button to stop.


    We have discussed how to use both the Live and Files tabs of the Frequency Plot. Let's touch on some applications where each of these modes might be useful.

    Pre-show Scanning

    You are a FOH/monitor engineer for a band playing at a large concert venue. You show up the morning of the gig, and want to get an idea of the RF environment in the venue. Use the live scan mode of the Frequency Plot to run a continuous scan for all portions of the spectrum which you plan on using (and surrounding spectrum, if possible). The longer you run this scan, the more datasets you'll have to inspect the change in RF levels.

    Scanning for an hour in the morning before the show might be all you need, but likely, with the addition of broadcasters and other RF events coming in later towards the show, taking multiple scans before the performance will give you the best picture of the state of the spectrum. Use Overlays to compare the peak hold of multiple scans, and export any relevant scan files to distribute to other colleagues who might need to be aware of the RF environment.

  • Michael Calder
    Inventory Report Sort6
    Topic posted February 13, 2014 by Michael CalderNovice, tagged how-to 
    Inventory Report Sort
    Shure Hardware:

    How do I sort the Inventory Report? I've looked everywhere in the program and can't find an answer in the forums.

  • Sam Drazin
    How do I access a coordination report?4
    Topic posted November 4, 2011 by Sam DrazinExpert, tagged how-to 
    How do I access a coordination report?


    A coordination report is a document that summarizes a list of the channels for which new frequencies were most recently calculated. This report might be useful to distribute to A2s tuning gear to specific frequencies, clients to portray a full listing of devices and their assigned frequencies, or even yourself to keep a record of a particular coordination.

    Related Links


    To access a coordination report, you must have devices in your inventory and perform Frequency Coordination.

    First, navigate to the Frequency Coordination tab. Select "Manage Channels..." from the right sidebar to access the Channel Summary dialog.


    Ensure that all the channels you want to calculate new frequencies for (and to be included in your coordination report) are checked. Note that any checked backup frequencies will also be included as a part of the coordination report.


    Select "OK" to close the dialog.

    Ensure that all other parameters for Frequency Coordination are configured. Consult the Frequency Coordination tutorial video for more details on each of the controllable parameters that impact Frequency Coordination.

    To begin Frequency Coordination, select "Calculate New Frequencies".


    The RF Coordination Results dialog will be displayed, and show progress as the channels that requested frequencies are calculated for.

    Once complete, the RF Coordination Results dialog will display a summary of all frequencies found. It is from this dialog that you must access the coordination report.

    Select the "Export" button, and from the drop-down menu, select "Coordination Report...".


    A Coordination Report configurator will pop up, allowing you to show or hide certain sections of the report. Once the report is configured to your liking, select "Generate Report.


    The Coordination Report will be displayed for your review.


    From this dialog, you can browse all elements of the report you elected to view, as well as print the report, or save it to a variety of formats. The Coordination Report can be saved as:

    • PDF
    • Text file (.txt)
    • Comma separated values (.csv)


    Once saved, you can reprint, distribute, or archive the coordination report.


    NOTE: Pressing "Calculate New Frequencies" and waiting for the calculation to complete does not deploy found frequencies to online Shure devices. In order to deploy the coordinated solution, you must press "Deploy to Inventory" from the RF Coordination Results dialog. A subsequent dialog will summarize the success of the deployment.

  • Sam Drazin
    Importing a WiNRADiO Scan4
    Topic posted December 5, 2011 by Sam DrazinExpert, tagged how-to 
    Importing a WiNRADiO Scan


    While Wireless Workbench 6 does not currently support WiNRADiO devices, it is possible to import scan files from a collection of WiNRADiO scanners. This is made possible using Wireless Workbench 5, which is free, and can be downloaded here.

    Related Links


    Depending on the version of Wireless Workbench 5, only certain WiNRADiO scanners will be supported. The following devices can be used with Wireless Workbench 5.0.5:

    • WR-1550
    • WR-G305e/WFM
    • WR-G305e/WFM/PD
    • WR-G33WSM

    WiNRADiO Notes

    WiNRADiO software must be installed prior to using the device with Wireless Workbench. You can download it from WiNRADiO's website.

    Ensure that Wireless Workbench is not running while installing WiNRADiO. Refer to WiNRADiO documentation to make sure that the software for the WiNRADiO model is supported by the operating system. Test your WiNRADiO scanner with your WiNRADiO software and make sure it is working before using it with Wireless Workbench.

    It is recommended to turn off Wireless Workbench before installing or uninstalling any software.

    When scanning with the WR-G305e or WR-G33WSM models it is recommended to have the WiNRADiO RF Gain Preamplifier engaged, which is accessible from the WiNRADiO control software. Please refer to WiNRADiO documentation for help with this feature.

    Run a Scan

    Ensure that Wireless Workbench 6 is not running. Connect your WiNRADiO scanner via USB to your computer, and power it on. Launch Wireless Workbench 5.

    Select the "Frequency Plot" button from the menu bar to open the Frequency Plot window.


    If your WiNRADiO scanner is properly configured and connected, you will see it listed in the Scanners section on the left of the Frequency Plot window. If it does not show up, confirm that you have the WiNRADiO software and all necessary drivers are installed and try again.


    Wireless Workbench 5 requires that you specify a range to scan by selecting a band of a predefined Shure wireless device. Select a step size (to specify resolution of the scan), a band, and then a specific range within that band to scan.

    NOTE: The last two drop-downs specifying scan range ("Frequency From:" and "Frequency To:" fields) will default to the entire band range, and do not have to be modified.


    With the WiNRADiO device selected, press "Start" to begin the scan.

    NOTE: While scanning with a WiNRADiO device, you cannot scan with any other hardware using Wireless Workbench 5.


    The scan will run indefinitely. When you have collected enough data, press "Stop". Then, save your scan to a file by pressing "Save".


    Save your scan file, and note the path where it is saved.


    Close Wireless Workbench 5, and launch Wireless Workbench 6. Open the Frequency Plot from the global menu bar.


    Select the "Files" tab, and press the Folder button under the "Files" box to open the saved scan file.


    Navigate to the scan file saved from Wireless Workbench 5, and select "Open".


    Your scan file from the WiNRADiO scanner is now imported into Wireless Workbench 6. Notice that all scan passes are maintained, and can be scrubbed using the time slider on the right of the Frequency Plot window.


  • bdmcd
    WWB 6.9 ability to discover non-shure gear2
    Topic posted February 4, 2014 by bdmcdNovice, tagged how-to 
    WWB 6.9 ability to discover non-shure gear
    Personal Computer:
    Macbook Pro
    OSX 10.9.1
    8 Gb 1333 Ram

    I have 24 channels of Sennheiser EM2050, 10 channels of UR4D, 8 Telex BTR-700 and a variety of other gear that is rented on a show by show basis.  My goal is to use WWB6 to coordinate all the gear (Sennheiser's WSS isn't as good and doesn't support other manufacturers).  I can't get WWB6 to see the Sennheiser units.  My thought is to have the software have the Shure and the Sennheiser gear online and enter the telex (it's not networkable) manually.

    Is there something I'm missing that allows WWB to see the EM2050's?  If I load WSM I can see all of them so I know they're on the network.

    I'm using DHCP with everything set to auto. 





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